Benchmark

In order to analyse diversity management in cultural institutions the working group has implemented a benchmarking tool, which tracks the potential journey of a cultural institution from a basic level where the institutions recognise the need to reflect society’s diversity by adapting rules and making statements, through two intermediate levels to an advanced level, where the cultural institutions as organisations fully reflects society’s diversity and promotes participation.

Benchmarks for each level are defined in seven different areas:

  1. Institutional policy and vision
  2. Audience/visitor relations
  3. Programme/repertoire/collections
  4. Partners/collaborators for programming and profiling
  5. Employees
  6. Board members
  7. Suppliers

The starting point for the preparation of the benchmarking tool  was the identification, recruitment and involvement of European professionals from the cultural sector and private organizations with experience in activities with migrants, in order for them to contribute to the development and adjustment of the benchmarking tool. For this task studies, articles and reports were produced, as well as good practice guides; also interaction between experts to exchange opinions and criteria was fostered. This task was performed, during the second half of October 2013, by the Platform for Intercultural Europe, with support from the other partners.

A workshop was organized for all partners and all experts identified. It enabled to assess the criteria used for the benchmarking tool against the opinions and experience of the experts. The input by the participants was used to improve the benchmarking tool and also the interview guideline designed to obtain information from the public cultural institutions participating in the national pilot studies. The workshop took place in December 2013 in Brussels (Belgium) and was organized by the Platform for Intercultural Europe.

Following this, the Platform for Intercultural Europe performed a follow-up and completion of the benchmarking tool in accordance with the inputs, suggestions, and recommendations made by the experts and partners during the Brussels workshop. The benchmarking tool and the interview questions were translated into the languages of the countries participating in the project, and a final adjustment of the benchmarking tool was carried out with the aim of having a refined version for the pilot studies in public cultural institutions. The tool has now been tested during the full project period and will in the future be published with an interactive application on this website.